Parkview CPF

 Police

Your first port of call for a police emergency should always be 10111. If you call 10111 from a landline they can identify the address that you are calling from, so if possible, rather call from a landline than from a cell phone, as it will save valuable time explaining where you are. Please note that the calls are directed to a regional centre, so if you are in Cape Town and want to call 10111 to attend to something in Johannesburg you will be routed to a Cape Town call centre which may waste valuable time. The 10111 call centre has direct digital radio links to all vehicles, and can identify the closest available vehicle to you via their GPS tracking system.

The Gauteng Provincial Commissioner has introduced more visible policing through dedicated sector patrols. In the Parkview Precinct, this means that you can call one of your sector's two dedicated vehicles directly via their cell phone if required. See the sector policing page for details of your sector's numbers. While there have been some operational difficulties with these numbers in the past, the CPF is working hard to resolve these issues together with station management.

Calling the station itself should always be your third choice, but keep all numbers on your speed dial.

 Metro Police

The JMPD are responsible for the enforcement of traffic laws and bylaws in Johannesburg. They have various units that deal with these specific issues, as well as a regional unit that operates in our precinct. Parkview falls under Region B. The BMU (Bylaws Management Unit) is divided into 3 sections: Health, City Waste and Normal Bylaws. All these units can be reached through the same number (see below). To get a pointsman when a traffic light is out of order, call 011 37 55 911. Also report the problem to Joburg connect by calling 011 375 5555 so that the problem can be fixed as soon as possible.

 Other Emergency Contact details

The Johannesburg Emergency Services (EMS) has one call centre for fire, ambulance, traffic and other emergency services that are not related to the police. If you have difficulties with an emergency call, try 1022.

 Fraud Lines

Most companies will also have their own fraud line specifically for fraud relating to their specific service, so look on the website of your bank, medical aid, insurance, or other relevant company to find these exact details. Note that if you are stopped by an SAPS or a JMPD officer, you have the right to request to see their ID. This can help to discourage thoughts of bribes. If you are tested for drink-driving, be aware that the current legal blood alcohol levels are 0,05g per 100ml of blood for all drivers, and 0,02g per 100ml of blood for professional drivers. For breathalysers, these limits may be described as 0,24mg per 1000ml of breath for all drivers, and 0,10mg per 1000ml of breath for professional drivers.

 Community Safety Initiatives

Parkview SAPS has active support from the community through both its Community Policing Forum as well as its Community Safety Forum (CSF). The CSF meets at 18h00 on the third Wednesday of every month at the Parkview Police Station. All are welcome to come and discuss any community safety-related issues. Various Residents associations also have a Security member. Contact your Residents' Association to find out more.

 Domestic Watch

Various chapters of Make a Difference (MAD) Domestic Watch and other programmes run in our precinct. The events, which are about an hour long, are held during the last week of every month, and are also attended by Parkview SAPS. For more info, e-mail Penny Steyn at or call her on 011 783 8776. The times and dates given below may be subject to change. See the events calendar for more accurate times, dates and venues.

Please note that the Emmarentia Domestic Watch is run by the EGSA, not by MAD. For further information, contact Anne on 082 604 5806.

 Security Companies Operating in Our Area

The security industry is regulated by the Private Security Industry Regulatory Authority. It is illegal to operate a security company without being registered with PSIRA, so make sure your security service provider is registered. In addition, security companies should belong to the South African Security Federation, which is a representative body of security organisations from different sectors of the industry and is set up to oversee self-regulation by the industry. Make sure that the provider of your intrustion detection and prevention systems is registered with the South African Intruder Detection Services Association, as this gives you some level of comfort and come-back in the event of problems. Security companies employing guards or security officers should also be registered with the South African National Security Employers' Association. Finally, the Security Association of South Africa is a professional body for the security industry. Members must adhere to a code of conduct, and are answerable to this body if they do not live up to this code.

 Utilities

For most utility issues, phone Joburg Connect on 011 375 5555 which is the primary number. Remember to ensure that you get a reference number! This is a 24 hour number, and you may stand a better chance of getting through quickly by calling very early in the morning or very late at night. Note that if you are registered, you can also log faults with Joburg e-Services online.

You can also log service delivery issues using Mobilitate. If you are already registered on the Parkview CPF Crimespotter page, you are automatically registered to use Mobilitate. If you register (or have already registered) independantly to use Mobilitate and you live within the Parkview Precinct, join the Parkview CPF page to keep informed about important information from the CPF.

Note that City Power would appreciate a call to report any vehicles working on cables in your area, whether they appear to be legitimate of not. It seems that at least some of the cable thefts are being conducted by contractors. City Power will be able to match the presence of a vehicle with a job card, and if there is no job card issued for that area, they will dispatch their security provider to investigate. Please use one of the cable theft numbers below.

 Green Areas

The parks in our area are all the responsibility of City Parks. Various aspects of the parks however fall under different sections within City Parks. Johannesburg City Parks now also has Park Rangers who patrol the parks at various times to ensure the safety of people in the parks, as well as enforcing the by laws. They share the responsibility for the safety in the parks with JMPD and SAPS. The two main green areas that fall within our precinct are Zoo Lake and Emmarentia Botanical Gardens.

 Ward Councillors

The Parkview Police precinct falls within 4 Municipal Wards: 87, 88, 90, and 117.

 Residents' Associations

 Counselling services

There is a Trauma counselling unit associated with the Parkview Police Station staffed by volunteers from the community that do trauma intervention in our precinct. They are contactable through the station on 011 486 5000.

 Gauteng Government Public Liaison Hotline

The Gauteng Government Public Liaison Hotline serves as a single point of contact for residents of and visitors to Gauteng. Use it to access information, file complaints and resolve issues of non-delivery of public services.

 Joburg Mayoral Committee

The mayor has committed to making the MMC more accessible to the public. In this spirit, here are the contact details for the Mayoral Committee.